Review Paper on Bureaucracy

I am delighted to see this paper out. It felt like writing a second thesis. Hoping it brings clarity on what bureaucracy is, including its promises/failures, and inspire future scholarship. Happy also that it has been picked up by the media by the Financial Times in an interesting article on mis-behaviour in public work.

Paper: https://doi.org/10.5465/annals.2019.0059
Financial Times piece: 
https://www.ft.com/content/83d9eb7f-9336-4885-931c-33f96a387ccb#comments-anchor