My academic work investigates through qualitative methods organizations’ challenges to develop, translate, and integrate expertise in technically or socially complex settings. Specifically, my research program falls into two streams.
The first focuses on the organization of expert work, exploring organizationally how experts effectively specialize, match their skills to tasks, and collaborate. I have a particular interest in how peripheral experts translate new technical and prosocial ideas (e.g., DEI, sustainability, safety, etc.) into practice and the work of experts in cybersecurity operations.
The second stream, more conceptual, focuses on the bureaucratic organization, and I am particularly interested in how academic and lay understandings of such a concept develop, diffuse, and shape our experience of dysfunctional organizations. I am also fascinated by the design of formalizations to support more participatory and enabling work experiences.
The first focuses on the organization of expert work, exploring organizationally how experts effectively specialize, match their skills to tasks, and collaborate. I have a particular interest in how peripheral experts translate new technical and prosocial ideas (e.g., DEI, sustainability, safety, etc.) into practice and the work of experts in cybersecurity operations.
The second stream, more conceptual, focuses on the bureaucratic organization, and I am particularly interested in how academic and lay understandings of such a concept develop, diffuse, and shape our experience of dysfunctional organizations. I am also fascinated by the design of formalizations to support more participatory and enabling work experiences.